Privacy Policy
This Privacy Policy and Data Processing Policy (hereinafter referred to as the “Policy”) is an official document of LLC “Symmetry”, located at: 127238, Moscow, Ilmensky Ave, Building 9, Building 2, Office 50 (hereinafter referred to as the “Company”/ “Operator”/ “We”), defining the procedure for processing and protecting personal information about individuals (hereinafter referred to as “Users”/ “You”) using the services, information, services, and products of the website https://psamen.com/ (hereinafter referred to as the “Site”). This policy also fully applies to the processing of personal data by the Company in the mobile application Preacher say amen. Confidentiality compliance is important to the Company; the purpose of this Policy is to ensure the protection of the rights and freedoms of citizens in the processing of their personal data from unauthorized access and disclosure, including the protection of the right to privacy. We have developed a Policy that describes how We process personal data, which includes any actions (operations) performed with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, changing), extraction, use, transfer (distribution, provision, access), blocking, destruction of personal data. Relationships related to the processing of personal data of Site users are regulated by the Policy, local acts of the Operator, and the current legislation of the Russian Federation. Personal data is understood to mean any information directly or indirectly related to an individual (personal data subject) and which can be used to identify this person or communicate with him/her (hereinafter referred to as “Data”/ “personal data”). Processing of personal data is carried out by the Operator based on fundamental principles: legality and fairness, limitation of processing to achieve specific, predetermined, and legitimate purposes, processing only personal data that meets the purposes of their processing, compliance of the volume and content of processed personal data with the stated purposes of processing, ensuring accuracy, sufficiency, and relevance of personal data, prevention of processing of personal data upon achievement of the purposes of their processing or in case of loss of the need to achieve these purposes. The Policy applies to the processing of personal data collected through the Site in relation to the following categories of Site users: Site visitors, buyers of Company’s goods and services, applicants for vacancies at the Company.
The processing of users’ personal data is carried out with their consent. Users freely, voluntarily, and in their own interest provide data to the Operator. We may request your personal data at any time when you contact the Company through the Site, including when placing an order, filling out various questionnaires (for participation in loyalty programs, promotions, contests, etc.), when contacting the contact center. In each case, you provide your data solely on a voluntary basis, independently determining the necessary amount of information to be provided. We do not verify the received personal data for accuracy and are not responsible for cases of unauthorized use of third-party personal data by Users. In case your data has been unlawfully used on our Site, please inform us of these facts immediately to prevent unlawful actions. When registering on the Site, the visitor is notified of the need to familiarize themselves with the Policy. Registration on the Site of user personal accounts who have not provided consent to the processing of Data is not allowed. WE COLLECT DATA regarding any Site visitors that do not directly associate them with any specific individual: information about visiting the Site: type, version, language of the operating system, type and unique identifier of the device (IP address) of the user, electronic data (HTTP headers, IP address, cookies, web beacons/pixel tags, browser identifier information, hardware and software information, Wi-Fi network data, behavior on the Site). WE COLLECT THE FOLLOWING DATA regarding buyers of Company’s goods and services and users of personal accounts on the Site: name, patronymic, and surname, phone number, email address, date of birth, gender, delivery address (if there is an order), order history, and date of registration on the Site, loyalty program identifier (only for program participants). WE COLLECT THE FOLLOWING DATA regarding applicants for vacancies at the Company: surname, name, patronymic, gender, date of birth, place of birth, citizenship, address of registration, residential address, passport data, information about education, qualifications, availability of special knowledge, information about additional education, qualification improvement, information about work experience, information about previous jobs and positions, information specified in the job offer, photograph, contact phone number, email address. The personal data of job applicants are processed solely for the purpose of considering and evaluating the possibility of concluding an employment contract, assessing the professional and business qualities of the applicant, as well as including them in the Company’s personnel reserve. We do not collect data necessary for Site users to apply for products and services of third parties (payment systems, credit, microfinance organizations, mobile operators, etc.); for these purposes, the user is redirected to an external link to the website of the relevant party. We recommend that you familiarize yourself with the privacy compliance rules of such third parties. We have the right to record telephone conversations with the User to document order details or customer inquiries. At the same time, the Operator undertakes to prevent attempts of unauthorized access to the information obtained during telephone negotiations and/or its transfer to third parties not directly related to the execution of orders, in accordance with clause 4 of article 16 of the Federal Law “On Information, Information Technologies and Information Protection”. When processing personal data, we ensure the accuracy, sufficiency, and, where necessary, the relevance of personal data to the purposes of processing personal data. We obtain Data when the User accesses Site services directly from the User or from our affiliated entities if the phone number or email address registered on their sites is used when you register.
User data is processed using databases located in the territory of the Russian Federation using automated systems or without the use of such means when non-automated processing of personal data is necessary in connection with the requirements of the legislation.
HOW WE USE YOUR PERSONAL DATA FOR MARKETING AND INFORMATION PURPOSES
The personal data we collect allow us to send you notifications about new products, special offers, and various events. If you do not wish to be included in our mailing list, you can unsubscribe at any time by informing us through the contact details provided on the Site, by clicking on the corresponding link in the email newsletter, or by making changes to your profile settings on the Site.
From time to time, we may use your personal data to send important notifications containing information about changes to our terms, conditions, and policies, as well as information about the progress of your orders. You cannot opt out of receiving such messages.
If you participate in prize draws, contests, or similar incentive events, we reserve the right to use the personal data provided by you to manage such programs.
PROCESSING OF SITE VISITORS’ DATA BY METRIC PROGRAMS
Processing of personal data of Site visitors is carried out for the purpose of improving the operation of the Site, determining user preferences, providing target information on the Company’s products and its partners.
Automated data processing (cookie files, information about user actions on the site, information about user equipment, date and time of the session) is carried out by the Company, including using metric programs such as Yandex.Metrica, Google Analytics, and Mindbox.
If you refuse to process data by metric programs, you can stop using the Site at any time or disable cookie files in your browser settings.
If we combine data that is not personal with personal data, such aggregate information will be treated as personal data for as long as such information remains combined.
HOW WE USE YOUR PERSONAL DATA FOR MARKETING AND INFORMATION PURPOSES
The personal data we collect allow us to send you notifications about new products, special offers, and various events. If you do not wish to be included in our mailing list, you can unsubscribe at any time by informing us through the contact details provided on the Site, by clicking on the corresponding link in the email newsletter, or by making changes to your profile settings on the Site.
From time to time, we may use your personal data to send important notifications containing information about changes to our terms, conditions, and policies, as well as information about the progress of your orders. You cannot opt out of receiving such messages.
If you participate in prize draws, contests, or similar incentive events, we reserve the right to use the personal data provided by you to manage such programs.
PROCESSING OF SITE VISITORS’ DATA BY METRIC PROGRAMS
Processing of personal data of Site visitors is carried out for the purpose of improving the operation of the Site, determining user preferences, providing target information on the Company’s products and its partners.
Automated data processing (cookie files, information about user actions on the site, information about user equipment, date and time of the session) is carried out by the Company, including using metric programs such as Yandex.Metrica, Google Analytics, and Mindbox.
If you refuse to process data by metric programs, you can stop using the Site at any time or disable cookie files in your browser settings.
If we combine data that is not personal with personal data, such aggregate information will be treated as personal data for as long as such information remains combined.
The operator has the right to transfer personal data to third parties exclusively for the purposes of processing specified in the Policy. Such third parties may include courier services, postal organizations, mobile network operators, entities providing information to identify threats to the security of the Site, and participating in organizing the receipt of your payments using the Sites, as well as other persons involved in the performance of sales contracts.
DISCLOSURE OF INFORMATION TO THIRD PARTIES
The Company may be required by law or based on requests from government agencies or the court to disclose your personal data.
In the event of the Company’s reorganization, we may transfer any or all of the personal information collected by us to the relevant successor.
The Company transfers your Data for processing on the terms and for the purposes determined in the privacy policy of the respective website.
DISCLOSURE OF INFORMATION TO THIRD PARTIES
The Company may be required by law or based on requests from government agencies or the court to disclose your personal data.
In the event of the Company’s reorganization, we may transfer any or all of the personal information collected by us to the relevant successor.
The Company transfers your Data for processing on the terms and for the purposes determined in the privacy policy of the respective website.
Personal user data is destroyed:
upon expiration of the processing period;
upon withdrawal by the data subject of consent to the processing of personal data.
The processing periods for User Data, provided for registration of a personal account on the Site, are 50 years from the date of their provision to the Company or until the User withdraws consent to the processing of personal data or terminates/restricts access to the Site.
The processing periods for User Data related to the fulfillment of orders placed by them are 5 years from the date of the Company's full performance of its obligations under the order.
Processing of Data of job applicants to the Company ceases upon achievement of processing objectives (decision-making based on the results of the Company's consideration of the applicant) or is carried out by Us for no more than 3 years when including the applicant in the Company's personnel reserve.
The Operator blocks personal data related to the respective User upon request from the User or an authorized body for the protection of the rights of personal data subjects for the period of verification, in case of identification of inaccurate personal data or unlawful actions against them.
Data destruction is carried out by Us within the periods established by law and is formalized by an act of destruction.
upon expiration of the processing period;
upon withdrawal by the data subject of consent to the processing of personal data.
The processing periods for User Data, provided for registration of a personal account on the Site, are 50 years from the date of their provision to the Company or until the User withdraws consent to the processing of personal data or terminates/restricts access to the Site.
The processing periods for User Data related to the fulfillment of orders placed by them are 5 years from the date of the Company's full performance of its obligations under the order.
Processing of Data of job applicants to the Company ceases upon achievement of processing objectives (decision-making based on the results of the Company's consideration of the applicant) or is carried out by Us for no more than 3 years when including the applicant in the Company's personnel reserve.
The Operator blocks personal data related to the respective User upon request from the User or an authorized body for the protection of the rights of personal data subjects for the period of verification, in case of identification of inaccurate personal data or unlawful actions against them.
Data destruction is carried out by Us within the periods established by law and is formalized by an act of destruction.
The Company takes necessary precautions, including legal, organizational, administrative, and technical measures to ensure the protection of your personal data in accordance with Article 19 of the Federal Law of July 27, 2006 No. 152-FZ "On Personal Data" to protect against unauthorized or accidental access, destruction, alteration, blocking, copying, distribution, as well as other unauthorized actions.
Considering the specificity of the Internet, We cannot guarantee that third parties will not be able to bypass the protection measures implemented by the Company or use User data for improper purposes, as such actions may not depend on the measures taken by the Company. In case of such incidents, the Company will notify the authorized body within the timeframes established by law and conduct an internal investigation.
INTEGRITY AND RETENTION OF PERSONAL DATA
When interacting with the Company, you can easily maintain your personal data and information up-to-date. We will store your personal data and information for the period necessary to achieve the purposes described in this Privacy Policy, except when a longer data retention period is required by law.
To ensure that your personal data is secure, we enforce privacy and security standards to the Company's employees and strictly monitor compliance with privacy compliance measures within the Company.
USER INQUIRIES
If you have any questions regarding the Policy or the processing of data by the Company, you can contact us using the feedback contacts.
Users have the right to send any requests to the Operator regarding the use of personal data, including requests to amend the Data, delete or destroy them, by sending a written request by registered mail to the Company's address indicated in the Contacts section of the Site, or through the feedback form on the Site, providing sufficient data for its identification by the Company.
The Operator undertakes to consider and respond to the received request regarding the Data or to cease processing the User's Data within 10 (ten) business days from the date of receipt of the request.
In all other matters not directly reflected in the Policy, the Company undertakes to comply with the norms and provisions of the Federal Law of July 27, 2006 No. 152-FZ "On Personal Data."
CONSENT TO DATA PROCESSING
A Site visitor providing their personal data and information thereby agrees to the provisions of this Privacy Policy.
The Company reserves the right to make any changes to the Policy at any time at its discretion for further improvement of the system for protecting User-provided personal data without User consent. When we make significant changes to the Privacy Policy, a corresponding notification is posted on our website along with the updated version of the Privacy Policy.
Considering the specificity of the Internet, We cannot guarantee that third parties will not be able to bypass the protection measures implemented by the Company or use User data for improper purposes, as such actions may not depend on the measures taken by the Company. In case of such incidents, the Company will notify the authorized body within the timeframes established by law and conduct an internal investigation.
INTEGRITY AND RETENTION OF PERSONAL DATA
When interacting with the Company, you can easily maintain your personal data and information up-to-date. We will store your personal data and information for the period necessary to achieve the purposes described in this Privacy Policy, except when a longer data retention period is required by law.
To ensure that your personal data is secure, we enforce privacy and security standards to the Company's employees and strictly monitor compliance with privacy compliance measures within the Company.
USER INQUIRIES
If you have any questions regarding the Policy or the processing of data by the Company, you can contact us using the feedback contacts.
Users have the right to send any requests to the Operator regarding the use of personal data, including requests to amend the Data, delete or destroy them, by sending a written request by registered mail to the Company's address indicated in the Contacts section of the Site, or through the feedback form on the Site, providing sufficient data for its identification by the Company.
The Operator undertakes to consider and respond to the received request regarding the Data or to cease processing the User's Data within 10 (ten) business days from the date of receipt of the request.
In all other matters not directly reflected in the Policy, the Company undertakes to comply with the norms and provisions of the Federal Law of July 27, 2006 No. 152-FZ "On Personal Data."
CONSENT TO DATA PROCESSING
A Site visitor providing their personal data and information thereby agrees to the provisions of this Privacy Policy.
The Company reserves the right to make any changes to the Policy at any time at its discretion for further improvement of the system for protecting User-provided personal data without User consent. When we make significant changes to the Privacy Policy, a corresponding notification is posted on our website along with the updated version of the Privacy Policy.